1. Who we are
CLAWOLF, Inc. ("CLAWOLF", "we", "us", or "our") is a Delaware corporation. This Privacy Notice explains how we handle personal information in connection with clawolf.com, business communications, product evaluations, and CLAWOLF AS-OS services.
For personal information collected directly through our website, sales process, support process, or company administration, CLAWOLF generally acts as a controller or business. When a customer provides security telemetry, user information, configurations, or other Customer Data for CLAWOLF to process on the customer's behalf, the customer generally determines the purposes and means of that processing and CLAWOLF generally acts as a processor or service provider. The applicable order, service agreement, and Data Processing Addendum govern that processing.
2. Scope
This Notice covers visitors to clawolf.com; people who request information, a demonstration, an evaluation, or support; authorized users of a CLAWOLF-hosted service or evaluation environment; business contacts at customers, prospective customers, partners, suppliers, and advisers; and information processed for account security, service administration, and legal compliance.
3. Information we may collect
Depending on how a person interacts with CLAWOLF, we may collect business contact information; information submitted in demo, evaluation, wait-list, investor, or contact forms; account and authentication information; device and connection information needed to operate and secure the website or service; support and business communications; contract and corporate-administration information; and Customer Data supplied by or for a customer under an agreement.
4. How we use information
We may use personal information to respond to inquiries; provide, secure, support, and administer evaluations and contracted services; authenticate authorized users; process security evidence and execute customer-authorized workflows; investigate abuse and security incidents; maintain business and legal records; improve reliability using appropriately limited or aggregated information; send business communications where permitted; and comply with applicable law.
5. Legal bases where GDPR or UK GDPR applies
Where applicable, CLAWOLF relies on contract performance, legitimate interests in operating and securing a business-to-business cybersecurity service, compliance with legal obligations, and consent where appropriate.
6. Customer-directed security processing
Customers are responsible for establishing an appropriate legal basis and required notices for security telemetry. CLAWOLF processes Customer Data only as permitted by the applicable agreement and documented customer instructions.
7. Service providers and subprocessors
CLAWOLF may use service providers for infrastructure, hosting, communications, security, and support. The public Subprocessor List identifies active providers confirmed by repository and infrastructure evidence.
8. International transfers
Information may be processed outside the country where it was collected when the applicable deployment or provider configuration requires it. Where a restricted international transfer requires a safeguard, CLAWOLF uses the mechanism documented for that transfer when executed and applicable.
9. Retention
CLAWOLF retains personal information only for as long as reasonably necessary for the purpose collected, to provide the applicable service, to meet documented customer instructions, or to satisfy legal, accounting, security, and dispute-resolution obligations.
10. Security
CLAWOLF uses technical and organizational measures intended to protect personal information. Public descriptions are limited to controls verified in the current environment. See the Security and Trust statement.
11. Cookies and similar technologies
The public website uses cookies and similar technologies identified by production configuration. See the Cookie Policy and consent controls on clawolf.com.
12. Individual rights
Depending on location and applicable law, individuals may have rights to access, correct, delete, restrict, or port personal information, to object to certain processing, or to complain to an authority. Contact [email protected]. When CLAWOLF processes Customer Data only on behalf of a customer, CLAWOLF may direct the requester to that customer.
13. Changes
CLAWOLF may update this Notice. The page shows the effective date and version. Material contractual changes are handled under the applicable agreement and law.
14. Contact
Controller: CLAWOLF, Inc., Delaware, United States
Privacy: [email protected]
Security: [email protected]
Legal: [email protected]